Help Center

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Frequently asked questions

Quick answers to our most common questions.

Most tours can be canceled up to 24 hours before the start time for a full refund. Some special experiences may have different terms.

Tipping is optional and flexible. The amount depends on your budget and how much value you feel the guide provided.

No. There are no upfront payments. Tipping happens only after the tour.

No. Tripvalory is transparent there are no booking fees or hidden costs.

Tips can be given in cash during the tour or through digital methods if the guide provides that option and you both accept that.

No. Both volunteer locals and professional guides are welcome. Passion and knowledge matter most. 

Guides can sign up on our platform, create a profile, and list their available tours.

Every tour is unique guides may offer walking tours, cultural activities, food tastings, or hidden neighborhood explorations. 

Absolutely. Tripvalory uses secure encryption and follows strict data protection policies to keep your information safe. 

Go to the tour page, choose a date and time, select the number of guests, and click Book Now. You will receive a confirmation email after completing payment.

Tripvalory is a global community platform that connects travelers with local guides offering ,free walking tours and cultural experiences.

Yes! All tours are free to join. You can leave a tip based on how much you enjoyed the experience. 

Yes. You can modify your booking date from your dashboard up to 24 hours before the start time, subject to availability.
Use the Forgot Password link on the sign-in page and follow the instructions sent to your email.

Yes. We encourage communication through the platform before meeting, and community reviews help maintain trust.

Tripvalory is a global platform, available wherever guides choose to offer their services. New cities are added regularly as our community grows.

Anyone whether you are a traveler looking for a free tour or a local guide eager to share your city.

You can report problems directly through the platform, and our support team will follow up.

Yes, you’ll need a free account to either book tours or register as a guide.

Yes, guides have full control over their availability and tour types.

Latest answered questions

Recently resolved queries from other travelers.


Account

Are my personal details safe? Do I need an account to use Tripvalory? How do I create an account? How do I reset my password?

Bookings

How do I make a booking? Can I change my booking date?

Cancellations

What is your cancellation policy ?

General

What is Tripvalory ? Do I need professional experience to guide? How do guides join Tripvalory ? Can guides set their own schedules?

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