Introduction
Welcome to Tripvalory.com. We are committed to protecting your personal information while providing free travel guides. This policy outlines our data practices in compliance with various privacy laws, including the General Data Protection Regulation (GDPR) and other relevant privacy laws in the U.S. and Europe.
1. Data Collection and Use
1.1 Types of Data Collected
- Personal Information: Name, email, contact numbers, nationality, and other details you provide when creating a profile or making a booking.
- Location Data: We gather approximate or precise location data to enable features such as verifying meeting points and showing tours in your area.
- Activity Data: Information regarding your transactions, such as bookings, reviews, and messages.
- Website Interaction Data: We gather data from your activities on the website, such as purchases, reviews, and any content linked to your account.
- Billing Information: As required for purchases and any personal details shared for specific requests.
1.2 How We Use Your Data
- Process bookings and facilitate communication between you, service providers, and the platform.
- Improve the platform and customize your experience.
- Provide and maintain our services, enhancing user experience.
- Send updates, newsletters, and other information that may be of interest to you.
- Conduct analytics to monitor usage and trends to improve the Website.
- Comply with applicable laws, regulations, or legal processes.
Personal data of guides and users is collected and processed in accordance with TripValory’s Privacy Policy. TripValory does not collect or verify any professional credentials, licenses, or certifications for guides. Users acknowledge and agree that TripValory does not assume responsibility for the accuracy of guide profiles or representations and will not conduct background checks or license verification unless legally required.
2. Your Rights Under GDPR
- Right to Access: You can request a copy of the data we hold about you.
- Right to Rectification: If your data is inaccurate, you have the right to request corrections.
- Right to Delete: You can ask us to delete your personal data when it is no longer needed for the purpose it was collected.
- Right to Restriction: You can limit how we use certain sensitive information, such as your location data or profile details.
- Right to Data Portability: You can request that we transfer your data to another service provider.
- Right to Object: You can object to the processing of your data for direct marketing or other purposes.
- Automated Decision-Making: You have the right not to be subject to decisions made solely by automated means (e.g., AI profiling) unless you have given explicit consent.
3. Data Retention and Security
- We retain your personal information as long as you have an active account or profile on our platform.
- You may request the deletion of your profile and all associated data at any time by contacting us at support@tripvalory.com.
- We are committed to protecting your data and employ robust security measures to safeguard your information. This includes advanced encryption protocols, regular security audits, and strict access controls for our systems and databases.
- All data transmissions are encrypted using secure SSL technology, which can be verified in your browser's URL bar.
- We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws different from your country.
4. Age Restrictions
Tripvalory.com and its services are designed for users aged 16 and above. We do not intentionally collect data from individuals under 16. If you believe we may have inadvertently collected information from someone under 16, please reach out to us at support@tripvalory.com.
5. Changes to the Privacy Policy
We regularly update our Privacy Policy to ensure compliance with current data protection laws. We encourage you to review the Privacy Policy page periodically to stay informed about any changes. The "Last Updated" date at the top of this page will indicate the most recent modifications made to the policy.
By continuing to use our services, you acknowledge and agree to the updated Privacy Policy.
6. Disclaimers and Liability Limitations
- Tripvalory.com may include links to third-party websites for your reference. We are not responsible for the content of those sites, nor do we endorse them.
- By using Tripvalory.com, you agree to indemnify and hold us, our affiliates, employees, and partners harmless from any claims, losses, or legal fees arising from your use of the website in violation of these terms or applicable laws.
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We, our affiliates, or employees will not be liable for:
- indirect, special, or consequential damages,
- loss of data, income, profits, or business,
- property loss or damage arising from the use of any materials, services, or information on this site, even if we've been advised of the potential risks.
- We are committed to providing a high-quality, reliable service. Our team works diligently to ensure the accuracy and relevance of the website's content. We regularly update and maintain our platform to enhance user experience and functionality.
- While we strive to ensure secure transactions, Tripvalory.com is not liable for unauthorized charges to your credit or debit cards unless directly caused by our negligence.
7. Contact Information
For any questions or to exercise your privacy rights, please contact us:
- TripValory LLC
- Email: support@tripvalory.com
- Phone: +12519997063