The information provided on TripValory.com is for general informational purposes only. While we strive for accuracy, TripValory LLC does not guarantee that all information on this website is current, complete, or free from errors. TripValory serves as a platform to connect users with independent tour providers; however, we do not manage, control, or verify the qualifications or licenses of guides.
By using TripValory.com, you acknowledge and agree that:
- User Responsibility: Engaging with tour guides is at your own risk. TripValory disclaims liability for any injury, loss, or damage resulting from activities with tour providers, including non-licensed guides. Users should verify any guide’s qualifications and determine if they meet personal requirements. TripValory does not conduct background checks or verify the credentials of tour providers. Users are encouraged to exercise caution and personal judgment when choosing a guide, as TripValory is not responsible for the actions or behavior of any tour provider listed on the platform.
- Third-Party Links: Our website may include links to third-party websites for reference. TripValory is not responsible for the content or accuracy of external sites and does not endorse any linked sites.
- Service Availability and Modifications: TripValory reserves the right to modify or discontinue services at any time without prior notice. We are not responsible for any interruptions to service or for user data loss arising from technical issues or scheduled maintenance.
- Indemnity: Users agree to indemnify and hold TripValory harmless against any claims or damages arising from use of the platform or services provided by independent guides, except as required by law.
- Currency and Transactions: Currency conversions shown on the platform are for reference only. All final payments occur in Euros (EUR) or U.S. Dollars (USD) and may vary due to bank fees or currency fluctuations. TripValory is not liable for any additional transaction fees. Users are advised to review bank policies regarding international transactions before booking.
- Limitation of Liability for Financial Loss: TripValory is not liable for financial losses related to currency conversion, bank fees, or third-party charges associated with payments on the platform.
- No Guarantee of Tour Safety or Enjoyment: Participation in tours and activities booked through TripValory is voluntary and may involve inherent risks. TripValory makes no guarantees regarding the safety, enjoyment, or outcome of these experiences. Users are responsible for assessing their physical capabilities and comfort level before participating.
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Data Protection: TripValory is committed to
protecting your privacy as outlined in our Privacy Policy. While we
employ advanced security measures to safeguard your personal
information, no online platform is completely immune to security
breaches or hacking attempts. By using TripValory.com, you acknowledge
and accept that:
- TripValory LLC is not liable for any unauthorized access to or use of your personal information due to breaches in security, unless such access or use is caused by our negligence.
- In the event of a data breach affecting your personal information, TripValory will make reasonable efforts to notify you promptly, as required by applicable laws.
Dispute Resolution and Evidence Requirement
In cases where a financial dispute arises between a user and a guide, TripValory may, at its discretion, facilitate communication between the parties. However, to maintain fairness and accuracy in our support process, we require that users and guides provide relevant evidence to substantiate their claims.
Examples of acceptable evidence include:
- Transaction Receipts: Screenshots or receipts showing payment details, amounts, and dates.
- Booking Confirmations: Copies of booking confirmations or emails exchanged with the guide.
- Communication Records: Chat or email records between the user and guide regarding payment or service expectations.
TripValory will review the submitted evidence solely for the purpose of understanding the dispute. TripValory remains an intermediary and is not responsible for resolving or reimbursing funds but aims to support transparent communication between users and guides.
Please contact us at support@tripvalory.com with any questions or concerns.
TripValory reserves the right to update or modify this disclaimer at any time without prior notice. Continued use of the website constitutes acceptance of any changes.